MYFX Markets’ Representative on Account Types, the Trading Environment and Japanese-Language Support

MYFX Markets is an offshore FX broker founded in 2013 out of the desire to “provide a service that we ourselves would truly want to use.”

All of the founding members have trading experience. With a deep understanding of “what kind of trading environment is best for traders” and “what kind of support is needed,” we have aimed to provide the trading environment traders are looking for, including tight spreads, fast execution and comprehensive customer support.

And in line with traders’ needs, which change with the times, we have expanded our services, such as raising maximum leverage to 1:1000 and introducing the Micro account and a copy trading service.

As a result, MYFX Markets has grown into an FX broker with an operating track record of more than 10 years, and today it is used by a wide range of clients, from beginners to experienced traders.

Our major strength is that, by sourcing prices from multiple liquidity providers and offering trading at the best price, we provide some of the tightest spreads in the industry and can keep trading costs down. Tight spreads are an important factor, especially for traders who scalp, so we believe we can offer a comfortable trading environment.

In addition to offering leverage of up to 1:1000, we also have a Micro account that lets you start trading with a small amount. This allows us to meet a wide range of needs, from those who value capital efficiency to beginners who want to start trading while keeping risk low first.

Furthermore, our Japanese-language customer support has also been praised for its prompt and courteous responses. We have put in place an attentive support system so that clients can trade with peace of mind.

To provide clients with a stable trading environment, we continuously work on improving system performance and optimizing the trading environment.

For spreads, we source prices from multiple liquidity providers and strive to offer trading at the best price. Through these efforts, we aim to achieve some of the tightest spreads in the industry, while also putting effort into improving execution, and we strive to provide a highly transparent and reliable trading environment.

We offer three types of accounts on both MT4 and MT5: the Standard account, the Pro account and the Micro account.

Standard account: spreads from 1.0 pips, no trading commission

This is our most popular account, used by a wide range of traders from beginners to professionals.

Its appeal is ease of use, with no trading commission and maximum leverage of 1:1000.

Pro account: spreads from 0.0 pips, trading commission of 6.65 USD per lot round trip

This account is for those who value tight spreads.

A trading commission is charged separately, but spreads are tighter than on the other account types, so we recommend it for those who trade frequently.

Micro account: spreads from 1.0 pips, no trading commission

This account allows small-volume trading, with 1 lot = 1,000 currency units.

It is ideal for beginners who want to start trading with less capital, and you can try it out with peace of mind.

We offer account types tailored to different needs, so you can choose the one that suits your own trading style.

Our support for MT5 aims to provide clients with a more flexible and convenient trading environment.

MT5 is a platform that can accommodate a variety of trading styles, with extensive technical analysis features, advanced charting functions and support for automated trading. By offering MT5 in addition to the existing MT4, traders can now choose a trading environment better suited to their own trading strategy and style.

In addition, introducing analysis tools through our partnership with Acuity Trading was one of our initiatives to strengthen the information we provide for understanding market information and market trends.

We believe it is important not only to provide trading conditions, but to enhance the trading environment as a whole, including analysis and information gathering. We will continue to work on expanding our trading platforms and related services so that we can meet clients’ diverse needs.

When planning campaigns, we value balancing “improving clients’ trading experience” with “consideration for real costs and risks.”

We make efforts so that clients can enjoy them according to their experience and trading style, such as offering promotions that beginners can easily join with a small deposit or trade, and preparing exclusive benefits for clients who continue to use our services.

In addition, taking into account sudden market movements caused by things such as major economic data releases, we allow ample time for campaign periods and for meeting the conditions, so as not to encourage excessive trading.

Beyond simply providing benefits, we want to deliver opportunities for clients to feel closer to trading and to enjoy it with peace of mind.

Copy trading and MAM are services you can use according to your own trading style and investment goals.

Copy trading is one option for those who want to invest while referring to the trades of experienced traders, and for those who find it difficult to set aside enough time to make their own trading decisions. MAM, on the other hand, is a service suited to those who want to manage their funds through trading by a money manager.

However, neither service guarantees profits, and losses may occur due to market fluctuations. It is therefore important to fully understand how the service works, its track record and its risks, and then choose an investment method that matches your own investment goals and risk tolerance.

To provide an environment where clients can trade with peace of mind, we continuously work on strengthening fund management, compliance and system security.

Funds entrusted to us by clients are managed completely separately from company funds based on Client Money Rules, and are appropriately safeguarded under a supervision and compliance system involving a third-party body.

We also thoroughly implement KYC (identity verification) and AML (anti-money laundering) measures and strive to prevent fraudulent use and inappropriate fund transfers.

As for the zero cut system, if an account balance becomes negative, the responsible department reviews the situation and applies zero cut as appropriate.

So that clients can trade comfortably, we provide deposit and withdrawal services that prioritize convenience and speed.

For deposits, in addition to bitwallet and Peska, which are credited instantly, domestic bank transfers in Japanese yen are also usually credited to the trading account in about 30 minutes, so many clients use them.

For withdrawals, we complete our processing within about 1–3 business days of the withdrawal request as a guideline. After that, funds arrive in about same-day to 3 business days, depending on the client’s financial institution and withdrawal method.

As for our Japanese-language support system, in addition to a Japanese-language official website, we have a support system staffed by Japanese personnel. By providing multiple inquiry channels, including email, an inquiry form, live chat and LINE, we have created an environment where clients can easily consult us in the way that suits them.

Over the next one to two years, we plan to expand our services with a focus on improving the user experience.

As part of this, we plan to introduce a points program in which points accumulate according to trading. Through this, we hope to further increase the added value of your day-to-day trading.

We will also continue to improve our existing trading environment, working to improve trading conditions such as execution and spreads and to provide a more comfortable, easier-to-use trading environment. Furthermore, we are also considering offering new account types, such as a premium account with even tighter spreads.

While valuing the feedback we receive from clients, we will continue to pursue further technological innovation and higher service quality, with improving the user experience as our top priority. We sincerely look forward to your continued support.